Refund Policy

Last updated: May 13, 2025

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply whether they appear in singular or plural form.

Definitions

For the purposes of this Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Policy) refers to IGF EVENTS.

  • Service refers to the event-related services and digital offerings operated by the Company.

  • Website refers to IGF EVENTS, accessible from https://www.igfevents.in.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refunds

We aim to provide high-quality services and experiences. However, refunds may be granted under specific conditions as outlined below. Please review this policy to understand your rights and obligations.

Event Tickets, Digital Products, and Services

Due to the nature of event planning and digital content delivery, all purchases are considered final and non-refundable once confirmation or access is granted—unless required by applicable law.

Eligibility for Refunds

Refunds may be issued only under the following circumstances:

  • You were charged in error and can provide valid proof of duplicate payment.

  • The event or digital service was canceled or not delivered as described, and all terms and usage guidelines were correctly followed.

  • The issue is reported to us within 7 days of the original transaction or event date.

Non-Refundable Items

The following are not eligible for a refund:

  • Tickets or services that have already been used or consumed.

  • Customized bookings, personalized services, or group reservations.

  • Discounts, trial-period offers, or promotional packages.

  • Inability to attend or use services due to your own device, scheduling conflicts, or internet issues.

How to Request a Refund

To submit a refund request, please reach out through one of the following methods:

Please include your full name, order number, and a brief description of the issue when making your request.

Processing Time

All refund requests are reviewed within 5–7 business days. If approved, the refund will be credited to your original payment method. Depending on your bank or financial institution, it may take an additional 5–10 business days for the funds to reflect in your account.

Changes to This Refund Policy

We reserve the right to update or revise this Refund Policy at any time. Changes take effect immediately upon being posted on this page. We encourage you to check this page periodically for updates.

Contact Us

If you have any questions about our Refund Policy, please contact us:

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